At Nikharo, we aim to deliver your plants and gardening products safely and on time. Please read our Shipping Policy to understand how we process and ship orders.
1. Order Processing Time
All orders are processed within 1–3 business days after confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
You will receive an order confirmation once your order is successfully placed.
2. Shipping Duration
Delivery time may vary depending on your location:
Local deliveries: 2–4 business days
Other regions: 4–7 business days
Delivery times may vary due to weather conditions, courier delays, or high-demand periods.
3. Shipping Charges
Shipping charges (if applicable) will be calculated at checkout.
Free shipping may be offered on selected products or orders above a certain value (as mentioned on the website).
4. Packaging & Handling
We take special care in packaging plants and products to ensure safe delivery.
Plants are securely packed to avoid damage
Eco-friendly packaging is used wherever possible
Live plants are shipped in breathable and protective materials
5. Delivery Issues
If you experience any of the following issues, please contact us within 24 hours of delivery:
Damaged or broken items
Missing products
Wrong item received
Please share:
Order ID
Clear images or unboxing video
Description of the issue
6. Undelivered or Returned Orders
Orders may be returned to us if:
Incorrect or incomplete address provided
Customer unavailable at the time of delivery
Repeated failed delivery attempts
In such cases:
Re-shipping charges may apply
Refunds (if any) will be processed after deducting shipping costs
7. Shipping Locations
Currently, we ship to selected locations within [your country].
Availability may vary depending on courier service coverage.
8. Delays & Exceptions
While we aim to deliver on time, delays may occur due to:
Weather conditions
Natural disasters
Courier service issues
High-demand seasons
Nikharo is not responsible for delays caused by third-party courier services.